1.3. For the purposes of the Privacy Policy, Customer is anyone who purchases goods or services from Seller.

2. Collection, processing and storage of personal data

2.1. The personal data collected, processed and stored by Seller are collected electronically, mainly via the website and e-mail.

2.3. Customer is responsible for ensuring that the data provided by him or her is accurate, correct and complete. Knowingly submitting false information is considered a violation of our privacy policy. Customer is obliged to immediately notify Seller of any changes in the submitted data.

2.4. Seller shall not be liable for any damage caused to Customer or third parties caused by the submission of false data by Customer.

3. Processing of Customers’ personal data

3.1. Seller may process the following personal data of Customer:

3.1.1. First and last name;

3.1.2. Date of birth;

3.1.3. Phone number;

3.1.4. E-mail address;

3.1.5. Delivery address;

3.1.6. Current account number;

3.1.7. Payment card details;

3.2. In addition to the above, Seller has the right to collect data about Customer that is available in public registers.

3.3. The legal basis for the processing of personal data is § 6 (1) a), b), c) and f) of the General Data Protection Regulation:

(a) Customer has consented to the processing of his or her personal data for one or more specific purposes;

(b) the processing of personal data is necessary for the performance of a contract concluded with the participation of Customer or in order to take pre-contractual measures at the request of Customer;

(c) the processing of personal data is necessary for the performance of a legal obligation of the controller;

(f) the processing of personal data is necessary in the legitimate interest of the controller or of a third party, unless such interest outweighs the interests of Customer or the fundamental rights and freedoms for which personal data must be protected, in particular where the data subject is a child.

3.4. Processing of personal data according to the purpose of the processing:

3.4.1. Purpose of processing – security and safety
maximum period of storage of personal data – according to the terms specified by law.

3.4.2. Purpose of processing – order processing
maximum retention period for personal data – according to the terms specified by law.

3.4.3. The purpose of processing is to ensure the operation of e-store services
maximum retention period for personal data – according to the terms specified by law.

3.4.4. Purpose of processing – customer management
maximum retention period for personal data – according to the terms specified by law.

3.4.5. Purpose of processing – financial activities, accounting
maximum period of storage of personal data – according to the terms specified by law

3.4.6. Purpose of processing – marketing
Maximum retention period for personal data – according to the terms specified by law.

3.5. Seller has the right to share the personal data of customers with third parties, such as authorized data processors, accountants, transport and courier companies, companies providing transfer services. Seller is the controller of personal data. Seller forwards the personal data necessary for making payments to the authorized processor Maksekeskus AS.

3.6. When processing and storing personal data of Customer, Seller shall implement organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing.

3.7. Seller shall retain the data of Customer depending on the purpose of the processing, but not longer than according to the terms specified by law.

4. Rights of Customer

4.1. Customer has the right to access and inspect their personal data.

4.2. Customer has the right to receive information on the processing of his or her personal data.

4.3. Customer has the right to supplement or correct inaccurate data.

4.4. If Seller processes the personal data of Customer on the basis of Customer’s consent, Customer has the right to withdraw the consent at any time.

4.5. Customer can contact the e-shop customer support at info@janamandala.com to exercise their rights.

4.6. In order to protect his or her rights, Customer can submit a complaint to the Data Protection Inspectorate.

5. Other

5.1. These data protection conditions have been drawn up in accordance with Regulation (EU) No 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC law and legislation of the Republic of Estonia and the European Union.

5.2. Seller has the right to change the data protection conditions in part or in full by notifying Customer of the changes via the website janamandala.com.